Bring WhatsApp orders into one place
Customers already message you. The assistant replies, takes orders and reservations, and the conversation lands in the dashboard.
WhatsApp is an order channel, but an unmanaged one
Customers write instead of calling. The problem is not the message arriving — it is that nobody knows who answered it or when. Messages sit on a staff member’s personal phone, the order is relayed verbally, and nothing is recorded.
How it works
You connect an approved Meta WhatsApp Business account with your own credentials and templates. The assistant answers using your menu and knowledge base and creates an order or reservation. The conversation appears in the same dashboard as web chat and phone calls, with its context attached.
- WhatsApp Cloud API — your own Meta Business account
- Template messages and language settings are managed from the dashboard
- Conversations, orders and customer history are joined in one record
What it needs to work
- An approved Meta WhatsApp Business account and templates
- Business details verified on Meta’s side
- A menu and reply rules configured in the dashboard
See it with your own menu
In a 30-minute call we will show how it works with your menu and your call flow. No commitment.
Get in touch